ABOUT CAROLYN SMITH, PCC
I coach the leader you already are —
past the habits that are in the way.
PCC-certified coach. 20+ years in corporate environments — engineering, manufacturing, technology. 2,000+ coaching hours across 18 countries. Partner coach at BetterUp and Speexx.
The work changes how you lead. Clients tell me it changes everything else too — how present they are at home, how they feel in themselves, how connected they are to the life they’re actually building.
Clients include leaders in Google, Salesforce and technical organizations across North America, Europe and the Asia Pacific.
THE STORY
Three lenses.
All of them earned.
What I bring to this work isn’t a methodology I studied. It’s a life I’ve lived — in corporate environments, at the edge of physical performance, and through the kind of experience that forces you to rebuild your relationship with yourself from the ground up.
01 The Corporate Lens
For most of my career, I worked inside the organizations my clients now navigate. Eight years at Stantec as a Senior HR Business Partner — advising technical leaders, watching what happened when brilliant engineers were promoted into management without any preparation for the identity shift that comes with it.
Since then, six years coaching leaders globally through BetterUp, Speexx and in my own business — across Australia, Asia Pacific, Europe, Canada, the United States, and South America, in industries from tech and banking to healthcare, manufacturing and social media — have only confirmed what I saw at Stantec: technical excellence and leadership readiness are not the same thing, and almost no one prepares you for that gap.
I know what that world asks of you. The culture of performance. The unspoken rule that you're not supposed to struggle. That if you were smart enough to master the technical work, you should be able to figure out the leadership work. I watched that assumption cost people — in their careers, in their teams, and at home. I knew there was a better way.
02 The Athlete Lens
I was a competitive endurance athlete — Ironman, marathons, years of structured high-performance training. If you've ever set an audacious goal and built the discipline to reach it, you already know what that takes.
That world taught me how high performance actually works — not through force alone, but through training smart, listening to your body, and treating recovery as strategy, not a break from it. The leaders I resonate with most bring that same drive to their careers: resilient, goal-oriented, unwilling to settle.
An injury introduced me to somatic work, and something shifted. I realized my body didn't want to be pushed the same way anymore — it wanted something different. That "something different" turned out to be exactly the work I do now. I had to change how I was living in my body before I could teach anyone else to lead from theirs. My coaching doesn't ask you to dial down your drive. It teaches you to direct that same discipline inward — toward the relationship with yourself — so your ambition has a foundation strong enough to hold it.
03 The Perspective Lens
Was I building a life I actually wanted — or just working hard so that "someday" I'd get to have it? That question had been sitting underneath my corporate career for years. The pandemic finally forced it to the surface, altering the course I was on at Stantec. It wasn't the ending I would have chosen. But I've come to believe that every hard life event carries a gift inside it — you just can't see it while you're in it.
What I saw, once I could finally look, was that I didn't want another corporate HR seat. Not because the work wasn't good — but because it wasn't the kind of service I actually wanted to offer people. Coaching found me instead. And something clicked immediately: leaders were drawn to me, and I loved working with them. Not managing their performance. Helping them become who they were capable of being.
Then a health crisis brought a different kind of disruption — one that lived in my body, not my calendar. It taught me the difference between the energy of doing and the energy of being, and that real leadership — real life — requires both, in balance. When I learned to actually listen to my body, I found it had been giving me information all along. Information I'd been too busy achieving to notice.
That is when my coaching leveled up. I stopped teaching concepts I understood intellectually and started sharing what I knew in my bones. The most important leadership relationship you will ever have is the one you have with yourself. When it's strong — when you trust yourself, know your values, and lead from that foundation — everything changes. Your team feels it. Your family feels it. You feel it.
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→Why this matters beyond your career
Most of my clients come to me talking about work. They want to lead better, delegate more effectively, have more influence in the room. And we absolutely do that work.
But what they tell me — often six months in — is that the change they feel most is everywhere else. They are more present at home. Their relationships have more room in them. They're making decisions about their health, their community, and their future from a different place — from who they actually are, not from what they think they're supposed to be doing.
You don't come to coaching to fix your work. You come to build the foundation that makes all of it — work, family, health, community, legacy — feel like yours. That's the work. And it starts with the relationship you have with yourself.
“Before working with Carolyn, I faced numerous obstacles and barriers that were hindering my growth in a leadership role… Thanks to Carolyn’s coaching, I was able to overcome these hurdles and ultimately land my dream job.”
— Daniel C, Director Strategic Plans, Policy, Programs and Requirements
“While working with Carolyn, I got a promotion, a new boss, and navigated a family medical crisis…. Her ability to pivot with each session reinforces that there's no one-size-fits-all approach to her coaching."
— Shauna B, Inside Sales Manager
“Carolyn supported me through a very personal and reflective chapter — one that required honesty, vulnerability, and space to really think things through… She has a way of helping you reconnect with yourself and move forward feeling more certain and at peace with your decisions.”
— Karen H, Manager Global Mobility COE
WHAT CLIENTS SAY CHANGES FIRST
At Work
People are noticing this change in confidence and are curious. Their team starts moving without them. Conversations they used to avoid become straightforward. They know they deserve to be at these senior meetings and they know they bring value.
At Home
They’re present again. The phone stays in a drawer during family time. Their partner notices. They notice the difference themselves — often before they can explain why.
In Themselves
They trust their own judgement. They stop second-guessing. They feel — often for the first time — that who they are and how they lead are the same thing.
OFF THE CLOCK
Hitting the trails
Exploring countries and cultures
Enjoying the adventures of life!
When I'm not coaching, you’ll usually find me outdoors—walking my dog, exploring a new trail, or venturing further afield. Movement is how I stay well these days, rather than a way to chase a finish line. I’ve traded marathons for pickleball, Pilates, and spending time in my garden. I also find deep fulfillment in volunteering weekly as a NICU baby cuddler, and on my favorite days, I’m lucky enough to be a "bonus grandma" to some very special little people.
These days, I don’t approach my time off with a goal in mind; I simply show up to stay connected—to my body, to the people around me, and to what truly matters.
Ready to start with the most important leadership relationship?
Book a discovery session and find out exactly where you are — and what the specific next move looks like from here.
